We believe your space should be as perfect as a warm blanket on a rainy day, so we offer a 7-day return policy. If your new piece of furniture doesn’t spark joy, don’t worry - we've got you covered. You can return or exchange it within 7 days of delivery.

Please click HERE to refer to our Returns Policy and how to initiate a return.

Upholstery & Timber

We offer a 2-year warranty on our timber and upholstered products against manufacturing defects. However, fabric care is up to you—be sure to follow the fabric care labels attached to your product or you can find care instructions HERE.

Recycled Furniture

Our P.G.T. recycled furniture comes with a 5-year warranty.

Concrete

We provide a 2-year warranty on our concrete products against manufacturing defects. Concrete care is the responsibility of the customer, so make sure to follow the care instructions included with your product or check them out HERE.

Fabrics & Finishes

Natural variations in wood, leather, and other materials are part of their charm and aren’t considered defects. We don’t guarantee colorfastness or the exact matching of colors, grains, or textures.

Exclusions

These warranties don’t cover normal wear and tear, or any damage caused by abuse, accidents, misuse, soiling, negligence, tampering, acts of God, or terrorism. Furniture by Design isn’t liable for any consequential or incidental damages, like loss of use or damage to personal property.

Our warranties are valid only for home use by the original purchaser and don’t apply to commercial, office, or other non-residential settings. Transportation costs aren’t covered.

Care

For detailed care instructions, please click HERE.

Our warranty covers defects in materials and workmanship, but any damage that happens after delivery is a different ball game. You’ll need to inspect your delivery for any damages and let us know about any issues within 48 hours. Please refer to our Returns Policy HERE.